FAQ

Most frequent questions and answers

Healthy Homes Council is a non-profit organization providing a community service to inform homeowners of the dangers of unknown or unattended water leaks in their home. Water leaks can stem from plumbing, roof, or air conditioning leaks. Many homes in Florida have mold as a result of unattended water leaks, previous leaks not properly dried out, and the high humidity in Florida weather. The council, through a network of licensed experts, provides free home inspections and action plans. The inspection takes only 15 minutes and if the experts uncover any problems, they assist the homeowner with many different programs designed to guide the homeowner, help fix the problem and help properly document the extent of the damages which is beneficial to homeowners who have a property damage claim. Additionally, through our network of licensed public adjusters and insurance attorneys, they can review your insurance policy for proper coverage and suggest changes if necessary. There is no out-of-pocket cost and we highly advise every homeowner to take advantage of these free services.

Using state-of-the-art moisture meters,  inspectors check your home for moisture and signs of water intrusion that may be caused by roof, plumbing, or air conditioning leaks. This includes checking for water damage due to previous or current leaks that may cause your property to deteriorate and create the ideal environment for the growth of dangerous mold. We also have a large network of sponsors, including licensed roofers, A/C technicians, and plumbers that at no out-of-pocket cost to you can further assist in the event they find serious issues in your property.

Mold is a micro-organism and in high levels is dangerous to humans and pets. Mold growth occurs when there is moisture for a prolonged period of time and it is not properly dried out. Mold can grow in as little as 24-48 hours. Most homeowners are not aware that even a small leak can cause water to remain behind their walls or under their baseboards. This water can only be dried out using specialized equipment. Failure to dry out the water properly inevitably leads to mold growth. Mold is not always visible and will circulate through the air and become visible when it finds moisture in the air from a poorly ventilated room, a plumbing or A/C leak, or condensation from your air conditioning system. Some mold spores can even grow through the moisture in your lungs.

A qualified homeowner is a homeowner who has insurance coverage on their home, which is required by all lending institutions to protect the institution’s interests or collateral. This means that if you are making a mortgage payment on your property, chances are you have hazard insurance that may be paid collectively through your mortgage payment. If you failed to purchase insurance for your property, then most likely you have what is called forced-place insurance, which is coverage placed by the lending institution to protect their interest or collateral. As the property owner, you may have coverage for some of the services discussed on this site.

Unlike car insurance, property insurance does not go up because you file a claim.

Even with forced-place insurance, a homeowner may have coverage for some of the services discussed on this website.

The Healthy Homes Council is a non-profit organization. Its efforts are supported by sponsors and volunteers that share the mission of educating homeowners on the dangers of unattended water intrusion and guiding them to programs and licensed companies who can help them through the process of restoration and repair.

Sponsored services are provided by companies who assume the costs of repairs, typically up to $250, in order for the homeowner to control an existing plumbing or A/C leak, while the homeowner processes their insurance claim.

This is a special program that the council has worked out through our network of licensed and insured experts, which includes water restoration, mold inspection, mold remediation, and plumbing repair companies. We have an agreement with these companies for them to perform partial or complete repairs and bill your insurance company. Therefore, there is no out-of-pocket cost to the homeowner.

Our sponsors offer free repairs to qualified homeowners who cannot afford to pay for plumbing or A/C repairs that are needed in order to control water leaks and start the process of removing water and moisture from the home (which if left unattended will lead to mold growth).

Plumbing and Air Conditioning.

○ Plumbing, including underground trenching, reroutes and spot fixes.
○ Water restoration, including roof tarps, dry out equipment, etc.
○ Mold inspection.
○ Mold remediation
○ Insurance policy review and recommendation by a licensed public adjuster or insurance attorney.

We recommend that you take advantage of the free inspection and allow an inspector in our network to check the property to make sure the work was performed correctly and the necessary steps were taken to protect the home from mold growth. The inspectors will also check for additional damage or signs of mold growth. Upon completion of the inspection, they will report their findings.  Property owners are advised to seek the help of a licensed public adjuster or attorney in order to determine if any of the damages may be covered by your insurance policy.

A complete check of your home will be provided. State-of-the-art equipment will be used to check for even unseen roof and water leaks, moisture in your walls, ceilings, furniture, and the humidity levels in your rooms. If left unattended, these will cause dangerous mold to grow in your home. Have you had a roof, plumbing, or A/C leak in the past few years? Did you know that if the water is not properly dried out it can cause invisible mold spores to grow in your home? The inspection takes only 15 minutes and if any problems are uncover we can assist you with many different programs designed to help you fix the problem and even receive money for repairs. There is no out-of-pocket cost to you! We advise every homeowner to take advantage of this free inspection.

The inspection takes only 15 minutes and if any problems are uncovered, we can assist you with many different programs designed to help you fix the problem.advantage of this free inspection.

The Healthy Homes Council sponsors many programs including free inspections and many repairs with no out-of-pocket costs to the homeowner. After your home is carefully reviewed for damages your insurance policy will be reviewed and we will assist in determining which programs you qualify for and we will then guide you through our network of licensed professionals that will help you obtain services and payment for damages.

Our goal is to help you protect your home from further damage. This includes placing roof tarps to control roof leaks and providing free sponsored plumbing and A/C repairs to qualified homeowners. We will also guide you through obtaining money for your damages. Once you receive your check you can hire a company of your choice to do the repairs or if you are handy you can even do the repairs yourself and save money. If you need assistance, we can also refer you to trusted licensed and insured professionals who can do the work for you.for damages your insurance policy will be reviewed and we will assist in determining which programs you qualify for and we will then guide you through our network of licensed professionals that will help you obtain services and payment for damages.

You can contact us by phone at 800-985-1772, or email us at info@healthyhomescouncil.org